Frequently Asked Questions

We can set up the equipment for an extra charge. Normally, when we deliver, we stack the items in the garage or at front door. However, some items do include set-up and take-down, such as large tents.

If you decide to cancel your rental, or weather prohibits installation we do not issue refunds for any reason but will hold your funds as a rain-check which is valid for a yearto be used anytime you wish to start the day after your original event date. This also includes all Covid-19 and pandemic related cancelations

Yes we can do them! Please call for a quote. 678-278-7176

VISA, Master Card, Discover and most Debit cards.

Yes we do!! There is a small handling fee for all pick orders price ranging from 15$ - 50$ .

You will be charged the replacement cost on that item.

Unfortunately not, we charge for time out not time used.

Event equipment is reserved upon signed receipt rental agreement and a 50% deposit for orders over $400 and 100% for orders under $400. The full balance of order is due prior to delivery. If order is to be charged on a credit or debit card, the balance due will be processed 2-5 business day prior to delivery.

Payments are required to reserve your equipment for the reservation of items requested.

Yes! Deliveries can be scheduled and will guarantee delivery within a 4 hour window between 6:30 am to 7:30pm. This service must be arranged prior to delivery day and can be limited by the number of specified time requests we receive for a given day. Average set delivery rates range from $50-150.

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